Inclusive Journeys is a tech company founded by two Black women with a mission to create data-driven, economic incentives for businesses to be more inclusive and welcoming, resulting in safer spaces for people who regularly experience discrimination.
We are creating a digital platform, called Inclusive Guide, where individual users can rate businesses and spaces on their customer service experience corresponding to the users’ specific identities (race, ability, gender, etc).
Gathering this data will allow users to plan their travels and conduct business with peace of mind, provide businesses with the incentive and resources to recruit and retain a diverse customer base, and inform policy at the highest levels.
We are creating a digital platform, called Inclusive Guide, where individual users can rate businesses and spaces on their customer service experience corresponding to the users’ specific identities (race, ability, gender, etc).
Gathering this data will allow users to plan their travels and conduct business with peace of mind, provide businesses with the incentive and resources to recruit and retain a diverse customer base, and inform policy at the highest levels.
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We aren't just looking for people who experience discrimination, we need allies as well, especially white ones! Ratings from allies are imperative to establishing baselines, and will help us determine if a business was just having an off-day, providing poor customer service to everyone, or if there really is a pattern of bias and discrimination. |
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